Commercial Cleaning - ACS Commercial Cleaning

Commercial Cleaning Melbourne

Melbourne’s Trusted Commercial Cleaning Partner

ACS Commercial Cleaning delivers structured, ongoing commercial cleaning contracts for Melbourne businesses including offices, medical centres, warehouses, retail premises, strata properties, schools, and childcare centres. We are triple ISO certified, fully licensed, and backed by a 30-Day Money-Back Guarantee.

Every ACS cleaner is a direct employee, not a subcontractor, and the same dedicated team cleans your site every visit. When you contact us, you speak directly with decision-makers, not a call centre. That is how commercial cleaning should work. If you are looking for commercial cleaners in Melbourne, contact us on 03 9114 9778 for a free onsite inspection and written proposal, or book online using our free quote form.

“At ACS Commercial Cleaning, our promise is simple: consistent standards, reliable communication, and cleaning services delivered by dedicated teams. We work exclusively with Melbourne businesses, providing structured cleaning solutions backed by accountability and cleaners who understand your workplace from day one.”

Reliability You Can Build Your Business Around

We understand what facility managers and business owners actually need from a commercial cleaning company in Melbourne: consistency, accountability, and a service that does not deteriorate after the first month.

Unlike budget providers who cycle through transient staff, we assign dedicated, long-term cleaning teams to your site. You receive the same familiar faces who know your building’s security protocols, alarm codes, waste zones, and specific cleaning preferences. Many of our cleaners have been on the same client sites for five to six years. That level of site knowledge does not happen by accident. It is the result of paying above-award rates, treating people well, and running a stable employment model.

We operate with an employee-first model. Every ACS cleaner is employed directly at $45+ per hour, not subcontracted, not labour-hired through a third party, and not rotated between multiple companies. All cleaners are police-checked, fully insured, and trained to ACS standards before they step onto your site. We back every new contract with a 30-Day Money-Back Guarantee. If we do not deliver to the agreed standard in your first month, we make it right or you do not pay.

What Our Commercial Cleaning Services Cover

ACS commercial cleaning contracts are built around a written Scope of Works, a detailed document specifying every task, every frequency, and every standard before the first clean takes place. Nothing is assumed. Nothing is left to interpretation.

Standard commercial cleaning services include floor vacuuming and mopping, surface dusting and wiping, sanitising of high-touch points, restroom cleaning and restocking, kitchen and breakroom cleaning, bin emptying and waste management, glass and window cleaning, and blind cleaning. Additional specialist services such as commercial carpet steam cleaning, commercial pressure washing, strip-and-seal floor maintenance, and after-builders cleaning can be incorporated into your contract or scheduled as periodic add-ons.

Every service is performed using eco-friendly, low-VOC cleaning products and a colour-coded hygiene system that prevents cross-contamination between bathrooms, kitchens, and workstation areas. Our equipment includes commercial-grade vacuum systems, microfibre technology, and hospital-grade disinfectants for medical and healthcare environments. These services are not generic. They are customised to your facility, your frequency requirements, and your industry’s compliance standards, then documented in writing before work begins.

Commercial Cleaning Services for Every Melbourne Business

ACS provides ongoing commercial cleaning contracts across every major facility type in Melbourne. Each contract includes a written Scope of Works, a dedicated cleaning team, monthly supervisor inspections, and full quality documentation.

Office Cleaning Melbourne

Office cleaning is the foundation of our commercial cleaning operation. ACS maintains offices of every size across Melbourne, from small professional suites in the CBD to large corporate headquarters in Docklands, Southbank, and the inner suburbs. Our office cleaning services include daily or scheduled dusting and surface wiping, vacuuming and mopping of all floor surfaces, restroom cleaning and restocking with consumables, kitchen and breakroom sanitisation, meeting room reset and presentation cleaning, reception and common area maintenance, bin emptying and waste segregation, and internal glass and partition cleaning.

For Melbourne offices operating on hybrid schedules, where occupancy peaks on Tuesday, Wednesday, and Thursday, we adjust cleaning frequency and depth to match actual usage patterns, ensuring budget is allocated where it has the greatest impact on hygiene and presentation. Every office cleaning contract includes a dedicated cleaner or team assigned to your site, a written Scope of Works specifying every task, and monthly supervisor inspections to ensure standards remain consistent. Your cleaner knows your alarm codes, your waste zones, and your building management requirements. We do not rotate strangers through your workspace.

Medical & Healthcare Cleaning Melbourne

Medical and healthcare facilities require a fundamentally different approach to commercial cleaning. Infection control is not optional. It is the operational standard. ACS provides specialist medical cleaning for medical centres, dental practices, pathology laboratories, physiotherapy clinics, podiatry clinics, chiropractic centres, and general practice facilities across Melbourne.

Our medical cleaning protocols include hospital-grade disinfection of treatment rooms and clinical areas, sanitisation of high-touch surfaces including door handles, light switches, and reception counters, instrument and equipment surface cleaning to healthcare-grade standards, clinical waste management in accordance with EPA Victoria guidelines, restroom sanitisation with healthcare-grade products, waiting room and reception area maintenance, and floor care using non-residue, low-VOC products suitable for clinical environments.

All medical cleaning staff are police-checked, trained in infection control protocols, and familiar with the documentation requirements of healthcare facility management. ACS holds ISO 9001:2015 certification, ensuring our quality management system meets the standards expected by practice managers and compliance officers.

Industrial & Warehouse Cleaning Melbourne

Warehouses, factories, manufacturing facilities, and logistics centres require heavy-duty commercial cleaning that goes well beyond standard office maintenance. ACS provides industrial cleaning services across Melbourne’s manufacturing and logistics corridors — including Dandenong South, Clayton, Campbellfield, Laverton, and Altona.

Our industrial cleaning services include factory and warehouse floor scrubbing, high-dust removal from racking, shelving, and overhead structures, loading dock and yard cleaning, washroom and amenity block cleaning for warehouse staff, office area cleaning within industrial premises, spill clean-up and degreasing, and car park sweeping and pressure washing.

All industrial cleaning is performed in accordance with WorkSafe Victoria WHS requirements. Our cleaners are trained in manual handling, chemical handling, PPE protocols, and site-specific safety inductions. ACS holds ISO 45001:2018 (Occupational Health and Safety) certification – providing independent verification that our safety management system meets international standards.

Strata & Body Corporate Cleaning Melbourne

Common area cleaning for strata properties, apartment buildings, commercial complexes, and body corporate-managed premises requires scheduled consistency and presentation-focused standards. ACS provides strata cleaning contracts across Melbourne — managed under a formal Scope of Works with documented cleaning schedules and regular supervisor inspections.

School & Childcare Cleaning Melbourne

Schools, childcare centres, and early learning environments require cleaning products and protocols that prioritise the safety of children and staff. ACS provides school and childcare cleaning using non-toxic, child-safe products and sanitisation methods appropriate for environments where young children spend extended time. Our school and childcare cleaning includes classroom cleaning and desk sanitisation, play area and equipment sanitisation, restroom cleaning with child-safe products, kitchen and food preparation area cleaning, staff room and office area cleaning, and high-touch surface disinfection throughout the facility.

All staff assigned to school and childcare contracts hold current police clearances and Working with Children Checks. Security protocols are strictly observed — keys, alarm codes, and access arrangements are documented and managed by ACS supervisors.

Aged Care Cleaning Melbourne

Aged care facilities and retirement villages require compassionate, thorough cleaning that respects the dignity and routine of elderly residents. ACS provides aged care cleaning with a focus on infection control, low-odour products, and gentle operational practices. Our aged care cleaning includes resident room cleaning, common area and dining room maintenance, clinical area sanitisation, bathroom and ensuite cleaning, laundry area cleaning, and high-touch surface disinfection including handrails, door handles, and mobility aids.

Aged care cleaning staff are trained in infection prevention and control, dementia-aware practices, and the specific compliance requirements of residential aged care facilities in Victoria.

Retail & Commercial Property Cleaning Melbourne

Retail premises, showrooms, and customer-facing commercial properties require presentation-focused cleaning that ensures your space is ready before doors open. ACS provides after-hours retail cleaning across Melbourne – designed to maintain the standard your customers expect without disrupting trading hours.

Our retail cleaning includes floor cleaning and polishing, display case and counter cleaning, fitting room maintenance, restroom cleaning and restocking, window and glass frontage cleaning, and stock room and back-of-house cleaning.

How ACS Maintains Standards, Not Just in Month One, But Every Month

A clean facility is the result of rigorous management, not just effort. The most common complaint from Melbourne businesses about their previous cleaning company is not that the first clean was bad — it is that the standard quietly deteriorated over time. ACS has built a structured Quality Management System (QMS), certified to ISO 9001:2015, specifically to prevent this.

Written Scope of Works: Every ACS contract begins with a detailed Scope of Works document — specifying every task, every room, every frequency, and every standard. This is signed off by both parties before the first clean. It eliminates ambiguity and provides a clear reference point for every monthly inspection.
Monthly Supervisor Site Inspections: ACS area supervisors conduct scheduled site inspections every month. Results are documented, measured against the Scope of Works, and shared with the client. If a standard has slipped, it is identified and corrected — not left for you to discover.
On-Site Communication Logs We maintain a communication book at your premises for immediate feedback, ad-hoc requests, and notes between your team and our cleaners. Issues are addressed on the next visit — not lost in an email chain.
Colour-Coded Hygiene System To prevent cross-contamination, ACS uses a colour-coded cloth and equipment system. Restroom cleaning tools are never used on kitchen or desk surfaces. This is a standard infection control measure in healthcare environments — and we apply it to every commercial site.
Security Protocols Our cleaners are trained in site security procedures — locking doors, setting alarms, managing key access, and following building management protocols. For medical centres and high-security offices, this is non-negotiable.
Dedicated Team Assignment The same cleaning team is assigned to your site for the duration of your contract. They know your facility. They know your standards. They know when something is out of place. This continuity is the single most effective quality control measure in commercial cleaning — and it is the one most budget providers cannot offer because of their high staff turnover.

Why Melbourne Businesses Choose ACS Over Other Commercial Cleaners

There are hundreds of commercial cleaning companies in Melbourne. Most compete on price. ACS competes on consistency, accountability, and the operational structure that makes long-term quality possible.

1

Independently Audited Quality, Environmental & Safety Standards

ACS holds ISO 9001 (Quality Management), ISO 14001 (Environmental Management), and ISO 45001 (Occupational Health and Safety), independently audited annually by a JAS-ANZ accredited certification body. Fewer than 5% of Australian cleaning companies hold even one ISO certification. We hold all three. These are not self-declared standards, they are verified by independent audit.

2

Commercial Cleaning Backed by Written Service Guarantees

We are confident enough in our service to put it in writing. If you are not satisfied with our performance in the first 30 days, we make it right or you do not pay. No conditions, no fine print.

3

Directly Employed Cleaning Teams Across Melbourne

Every ACS cleaner is a direct employee, paid $45+ per hour, well above the Cleaning Services Award minimum. We do not outsource your facility to unknown contractors. Every cleaner is trained, insured, police-checked, and accountable to ACS standards. This employment model is why our staff turnover is low and our service consistency is high.

4

Dedicated Long-Term Teams Assigned to Your Facility

You receive a dedicated cleaning team assigned to your site. They know your alarm codes, your waste zones, your kitchen layout, and your building management requirements. Many of our cleaners have been on the same client sites for five to six years. This continuity is essential for medical centres, corporate offices, and high-security environments.

5

Custom Commercial Cleaning Proposals Built Around Your Site

ACS commercial cleaning contracts are priced on a site assessment, not on advertised hourly rates. Every contract is scoped to your facility’s specific size, cleaning frequency, and requirements. You receive a formal written proposal that reflects actual operational cost, not a generic estimate that falls apart after the first month.

6

Founder-Led Accountability & Fast Issue Resolution

ACS is a founder-led business. You are not a number in a corporate database. When you call, you speak to people who can make decisions and resolve issues on the same day. The owner, Hannah Kasay, is directly involved in operations, quality control, and client relationships. That level of personal accountability is rare in the Melbourne commercial cleaning industry.

Compliance, Accreditation and Insurance

For facility managers, procurement teams, and compliance officers, selecting a commercial cleaning provider is a risk-management decision as much as an operational one. Under Victorian legislation, your business carries indirect liability if your cleaning contractor fails to meet employment, insurance, or workplace safety obligations. ACS meets Victoria’s highest industry standards.

Victorian Labour Hire Licence No. VICLHL06255: All employment, workers' compensation, and Fair Work obligations met. Non-compliance carries penalties up to $590,000. Our licence is verifiable on the Victorian Government's public register.
Police-Checked Employees Every team member holds a current National Police Clearance.
Public Liability Insurance Full coverage available on request for procurement and building compliance documentation.
Cleaning Services Award (MA000022) Compliance All cleaners employed under the Award, paid above-award rates, with full superannuation and entitlements.
WorkCover Victoria All employees covered by workers' compensation insurance.

Commercial Cleaning Contract Pricing in Melbourne

ACS believes in pricing transparency. We want you to determine quickly whether our services align with your expectations and operational standards before investing your time in a site meeting. Most ongoing commercial cleaning contracts fall between $700 and $3,000+ per month, depending on facility size, cleaning frequency, premises type, scope of works, and access hours.

Cleaning Frequency	Typical Monthly Cost
Once-a-week commercial cleaning	From $700 + GST per month
Twice-a-week commercial cleaning	Typically $1,000 – $1,400 + GST per month
Three-times-a-week commercial cleaning	Typically $1,500 – $2,200 + GST per month
Five-days-per-week commercial cleaning	From $3,000 + GST per month

One-Off & Specialist Rates

Service Type	Rate
Weekday one-off commercial clean	From $90 + GST per hour
Weekend one-off commercial clean	From $110 + GST per hour
Builders clean / heavy clean	From $120 + GST per hour

Commercial premises only. Minimum booking periods apply.

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Frequently Asked Questions

1. How much does commercial cleaning cost in Melbourne?

Most ongoing commercial cleaning contracts in Melbourne fall between $700 and $3,000+ per month (excluding GST), depending on facility size, cleaning frequency, number of bathrooms and kitchen areas, and industry type. A small office cleaned once a week typically starts from around $700 per month. Larger corporate offices requiring daily cleaning are typically $3,000+ per month. Medical centres and healthcare facilities attract higher rates due to specialist protocols. ACS provides a formal written proposal after a complimentary onsite assessment — not a generic online rate.

02. What is the difference between commercial cleaning and office cleaning?

Commercial cleaning is the broad category covering all non-residential cleaning — offices, warehouses, medical centres, schools, gyms, retail stores, strata properties, and industrial sites. Office cleaning is a specialised subset focused specifically on professional office environments — desks, meeting rooms, kitchens, restrooms, and reception areas. ACS provides both, with dedicated programs tailored to each facility type.

03. How often should a commercial office be cleaned in Melbourne?

Cleaning frequency depends on office size, staff numbers, foot traffic, and industry requirements. Small offices with fewer than ten staff may need weekly cleaning. Medium offices with ten to fifty staff typically require two to three cleans per week. Large offices with fifty or more staff usually require daily cleaning. Medical facilities, childcare centres, and food service environments generally require daily or more frequent cleaning to meet hygiene and compliance standards.

04.What should I look for when hiring a commercial cleaner in Melbourne?

The five most important things to verify before signing a commercial cleaning contract in Melbourne are: current public liability insurance (minimum $20 million), a valid Victorian Labour Hire Licence, WorkCover compliance, a written Scope of Works specifying every task and frequency, and references from businesses of a similar size or industry. ISO certification is an additional quality indicator — fewer than 5% of Australian cleaning companies hold it.

05. Can commercial cleaning be scheduled after business hours?

Yes. Most commercial cleaning contracts in Melbourne are performed after hours — typically between 5 PM and 10 PM on weekdays. ACS offers after-hours, early morning, weekend, and flexible scheduling options to suit your building access requirements and operational hours. After-hours cleaning is standard practice and does not attract a surcharge for ongoing contract clients.

06. What is included in a commercial cleaning contract?

A professional commercial cleaning contract should include a detailed Scope of Works specifying every task and its frequency, a defined cleaning schedule, an assigned cleaning team, supervisor inspections, and a clear communication process. ACS contracts include all of the above, plus a 30-Day Money-Back Guarantee, monthly documented site inspections, direct access to ownership, and ISO 9001-backed quality documentation.

07. Are ACS cleaners direct employees or subcontractors?

Every ACS cleaner is a direct employee — not a subcontractor, not a labour hire worker, and not managed through a third-party agency. All cleaners are employed under the Cleaning Services Award 2020, paid above-award rates at $45+ per hour, with full superannuation, leave entitlements, and WorkCover coverage. This employment model reduces turnover, improves consistency, and protects your business from indirect liability.

08. How do I switch commercial cleaning companies without disrupting my business?

ACS handles the entire transition. Once your proposal is approved, we conduct a formal site induction covering access protocols, security codes, waste zones, and cleaning priorities. Your dedicated team is introduced to your site before the first clean. A written Scope of Works is signed off by both parties. For businesses leaving another provider, we recommend a complimentary baseline deep clean to reset your facility before the regular schedule begins. Most transitions are completed within 48 hours of contract sign-off.

09. How much does a commercial cleaning contract cost in Melbourne per month?

Monthly commercial cleaning costs in Melbourne typically range from $700 per month for a small office cleaned once a week, to $3,000+ per month for a large corporate office or medical centre cleaned daily. The main cost drivers are facility size, cleaning frequency, number of bathrooms and kitchens, industry type, and access requirements. ACS provides a formal site-assessed proposal for every contract — not a generic hourly rate estimate.

10. Why is ACS more expensive than some other cleaning companies in Melbourne?

CS pays all cleaners $45+ per hour and employs them directly — not through subcontractors or labour hire. The cost also reflects triple ISO certification, monthly supervisor inspections, a written Scope of Works for every contract, a 30-Day Money-Back Guarantee, and direct access to the business owner. Budget cleaning companies typically use lower-cost arrangements that lead to high staff turnover and inconsistent results. ACS clients stay for years, not months — that retention is the strongest indicator of value.

Get a Free Onsite Inspection

Book a complimentary onsite inspection with ACS Commercial Cleaning. We assess your facility, document your requirements, and provide a formal written proposal within 48 hours. No charge, no obligation. For professional commercial cleaning in Melbourne, contact ACS at 03 9114 9778. Or book online using our free quote form. We serve Melbourne CBD, Carlton, Docklands, and all surrounding suburbs.

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