Trusted Aged Care Facility Cleaning Melbourne

ACS provides comprehensive cleaning and sanitisation across every area of your aged care facility. Every contract is documented in a written Scope of Works specifying tasks, zones, frequencies, and infection control protocols tailored to your facility.

• Sanitisation and Disinfection — Thorough sanitisation and disinfection throughout the facility, including common areas, resident rooms, bathrooms, and high-touch surfaces such as handrails, door handles, lift buttons, and mobility equipment touch points. We use hospital-grade, TGA-approved disinfectants with documented dwell times — applied through our colour-coded cleaning system that prevents cross-contamination between bathrooms, clinical areas, kitchens, and resident living spaces.
  
  
• Resident Room Cleaning — Respectful, considerate cleaning of resident rooms and private spaces. Our staff are trained to work around residents’ routines, belongings, and preferences — knocking before entering, communicating clearly and patiently, and treating every room as someone’s home, because it is. For rooms requiring additional attention due to specific ailments or incontinence issues, we apply discreet, dignified protocols with appropriate disinfection — protecting both resident dignity and facility hygiene standards.
  
  
• Bathroom and Ensuite Sanitisation — Intensive cleaning and disinfection of communal bathrooms and private ensuites, including toilets, basins, shower areas, grab rails, shower chairs, and mobility aids. Wet areas in aged care facilities carry elevated slip and infection risks — our protocols address both, with anti-slip floor treatment and thorough disinfection of every contact surface.
  
  
• Communal and Living Areas — Cleaning of lounges, activity rooms, libraries, chapels, hairdressing salons, cafes, and visiting areas. These shared spaces are central to resident quality of life — and they are the spaces families see first when visiting. A fresh, well-presented communal area builds family confidence in the entire facility. They are cleaned to presentation standard daily.
  
  
• Kitchen and Dining Area Cleaning — Food safety is critical in aged care, where residents may have compromised immunity. Our kitchen and dining cleaning covers servery and dining surfaces, floor cleaning and degreasing, and support for your food safety program requirements. Dining areas are cleaned between meal services where required.
  
  
• Waste Management — Proper handling and disposal of general, clinical, and continence waste in strict compliance with EPA Victoria regulations and your facility’s waste management procedures. Bins are emptied, sanitised, and relined, and waste streams are kept correctly separated — a frequent audit focus area in aged care environments.
  
  
• Floor and Carpet Cleaning — Regular vacuuming with HEPA-filter equipment, mopping with anti-slip products, and periodic deep cleaning including carpet steam cleaning and hard floor strip-and-seal. Floor safety is a falls-prevention issue in aged care — falls are among the most serious incidents a facility can experience, and wet or poorly maintained floors are a preventable cause. We never leave wet, unmarked floors in resident areas, and we schedule deep floor work for low-activity periods.
  
  
• Window Cleaning — Regular window cleaning to maintain a bright, welcoming environment and let natural light enhance resident wellbeing.
  
  
• Emergency and Outbreak Cleanups — Rapid response to spills, accidents, and infectious outbreaks, including gastroenteritis, influenza, and COVID-19 events. See our outbreak response section below.
  
  
• Scheduled Maintenance and Quality Control — Consistent documented cleaning schedules, monthly supervisor audits, and prompt reporting and rectification of any issue identified.